About GlocalMe

What is GlocalMe and how does it work?

GlocalMe is a small mobile hotspot device that fits in your pocket - like a portable router. This 

means you can always have an internet wireless connection with you while you travel locally or 

abroad. With GlocalMe, you have your personalhotspot and can use the internet securely and 

seamlessly in over 140 countries. You will avoid roaming charges, public unstable WiFi hotspots – 

while paying only what you use, no expensive subscriptions or contracts needed.


GlocalMe hotspots devices connect to a global internet network via smart, CloudSIM technology. 

In the countries in which we operate, your GlocalMe portable hotspot is recognized automatically, 

no need to purchase local SIM cards as you will have immediate internet access. GlocalMe conver-

ts the signal into a WiFi hotspot so you can connect multiple devices to the internet such your ph-

one, laptop, tablets.


The GlocalMe travel hotspot devices are 4G, however, depending on the location where you use 

GlocalMe hotspot, the internet signal can vary, and in some places, you might only have a 3G sig-

nal, just like you will do on your phone!

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What is data roaming?

If you use the internet from your phone when traveling abroad, it goes through the network of local telecommunication providers. Your cell phone company charges extremely high costs for this international internet use, so many people turn off data roaming when traveling abroad and stop using the internet to avoid paying higher charges. Thanks to GlocalMe portable WiFi hotspots, you can use the internet when you travel abroad knowing that you will be paying the similar rates for internet as in your country.

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Can I use my GlocalMe hotspot device as a power bank?

Some of our WiFi travel devices such as G4 PRO, G3 and TriForce are equipped with a power bank function. You can simply plug in the cable into the USB port and connect to charge any device. We recommend you read carefully the specification of the GlocalMe mobile hotspot you want to buy to understand if it provides a power bank functionality. 

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What are the benefits of using GlocalMe hotspot devices?
  • Affordable - No more bill shock, less expensive than data roaming plans and pricey hotel or airport Wi-Fi fees.

  • 140+ Country Coverage - Stay Connected with your own personal portable hotspot while on the road or traveling across the globe just like you would at home.

  • Convenience - GlocalMe is a real Wi-Fi hotspot: you can connect up to 10 devices at the same time with a long-lasting battery life.

  • Flexible Data Plans- Multiple mobile hotspot plans to choose from, no contracts needed, suitable for every type of internet user.

  • Safe and Secure- Enjoy a private internet wireless connection with password protection.


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Which devices can I connect to my GlocalMe hotspot?

With your GlocalMe travel hotspot router you can connect multiple devices to the internet from computers, smartphones, tablets, cameras to watches and many others. Just keep in mind that each device that is added to your personal hotspot will reduce the bandwidth available to the other devices using the same WiFi hotspot. That’s because all these devices are sharing the same wireless network. In this case, a possible delay isn’t necessarily with the wireless connections, but it’s with the amount of traffic or bandwidth that can pass through the internet hotspot.

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Where to purchase GlocalMe hotspot devices?

You can order GlocalMe hotspot devices from our official website. Please visit https://www.glocalme.com/US to browse, learn and choose from our large collection of portable WiFi devices. We have many travel hotspots to choose from depending on your needs and taste.

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If I Lose My GlocalMe hotspot device, what should I do?

We are sorry to learn you have lost your GlocalMe travel hotspot. As a security measure, please change the password of your GlocalMe account and deactivate the hotspot device immediately to protect your balance and data package. Also, we encourage you to report it missing to our customer service team to help you with deactivating the hotspot device.

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What are the terms of guarantee for my GlocalMe hotspot device?

GlocalMe mobile hotspots purchased directly from us have a 1-year guarantee from date of 

purchase. 

If your travel hotspot device is defective within the guarantee period, please contact our 

customer service team.


Tel: +1 (877) 715-9177 (Monday - Friday 10 AM - 5 PM EST)

Purchase Inquiry: support@glocalme.com

Skype ID: uCloudlink Hong Kong

24/7 Technical Support


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If I'm interested in mobile hotspots, but I don't want to purchase the device.

Renting a mobile hotspot is generally a good option when you only need the hotspot for a short 

period of time e.g. business travel of only a few days. 


Tips: if you travel abroad often — for business or pleasure — it will make more sense to buy your 

own international WiFi hotspot. 

This means you won’t have to pay a rental fee every time you need to use your portable hotspot, 

you won’t need to pay for days that you have it but don’t use it, and in some cases, any WiFi plans 

you don’t use will roll over, ready to be used during your next trip. Buying your

own international portable hotspot is also a good idea if business takes you to a variety of different

 locations several times a year. 


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